These Terms & Conditions govern your use of our website and your purchase of our products or services. By using our site, you agree to the following:
1. Products & Services
We offer both ready-made and custom-made curtain solutions. Custom orders are based on measurements taken during home visits or provided by customers.
2. Orders & Payment
Orders are confirmed only after full or partial payment is received. For custom-made orders, a deposit may be required before processing begins.
3. Delivery
We deliver throughout Malaysia for ready-made curtains. Delivery time may vary based on location and order type. For custom curtains, delivery is arranged after completion.
4. Return & Refund Policy
Ready-made curtains can be returned within 7 days if unused and in original packaging.
Custom-made curtains are non-returnable and non-refundable unless there is a proven defect caused by our production.
Measurement errors caused by incorrect customer input are not eligible for refund.
5. Home Measurement & Installation
Our team provides home measurement services for selected areas. Installation is included for custom orders unless stated otherwise.